General Technique
Request More Information

Microsoft Guided Tours

 

Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.

Thank you for requesting this information. First, please enter your name and email address below.




Please choose "Yes" to authorize us to store and process your personal information and provide you the requested content. We use the information you provide to contact you about relevant content, products and services. You may easily unsubscribe from these communications at any time.
Yes No



Microsoft Guided Tours published by General Technique

General Technique was started over twenty years ago with a singular vision: to create a business where the customer comes first. We’ve strived every day to meet this vision, and to build our team with this mantra always in mind. Looking back, we have built a business that has deep and lasting customer relationships, with the type of trust that can only come over time. Our customers know us, and our skills, and indeed engage us to guide them with key decisions that affect not only their Information Technology, but their businesses and hence their people .

We look forward to building a lasting relationship with many more of you in the future.