2025 Work Trend Index Annual Report
Leading in the AI era requires a new skill set: the ability to direct, manage, and collaborate with AI agents. The Microsoft Work Trend Index Annual Report identifies 7 signs of an "agent boss" mindset, helping you assess readiness and guide development in your team. Download the report for actionable insights and contact General Technique to discuss building these skills into your workplace strategy.
What is the concept of 'intelligence on tap'?
Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity as needed. This shift enables organizations to rethink their operations and workflows, moving from traditional human-centric models to ones that integrate AI effectively, thereby addressing the growing capacity gap between business demands and human capabilities.
What are human-agent teams?
Human-agent teams represent a new organizational model where AI agents work alongside humans as digital colleagues. This collaboration allows for more agile and efficient workflows, enabling employees to focus on higher-value tasks while agents handle specific responsibilities. As a result, traditional organizational charts may evolve into dynamic Work Charts, structured around goals rather than functions.
A Frontier Firm is characterized by its integration of AI and human-agent teams, allowing for rapid scaling and agile operations. These firms leverage on-demand intelligence and redefine roles within the organization, such as the emergence of 'agent bosses' who manage AI agents. This approach not only enhances productivity but also fosters a work environment where employees can engage in more meaningful tasks, as evidenced by the fact that 71% of Frontier Firm workers report their companies are thriving.
2025 Work Trend Index Annual Report
published by General Technique
General Technique was started over twenty years ago with a singular vision: to create a business where the customer comes first. We’ve strived every day to meet this vision, and to build our team with this mantra always in mind. Looking back, we have built a business that has deep and lasting customer relationships, with the type of trust that can only come over time. Our customers know us, and our skills, and indeed engage us to guide them with key decisions that affect not only their Information Technology, but their businesses and hence their people .
We look forward to building a lasting relationship with many more of you in the future.
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